Amazool.com Help Centre: Your one-stop customer service portal
Welcome to amazool.com Help Centre!
Looking for an instant answer? Click on the “Find Instant Answer” tab and search through the frequently asked questions. If you can't find the answer, you can ask one of our friendly Customer Service Representatives via Live Chat (no microphone or headset required), or you can send us an email. Simply click on the “Email Us” tab or choose the “Live Chat” icon at the bottom right of this page. We've also created a quicker and easier way to submit claims for the return of faulty or damaged items. If you need to return an item, simply click on the “Returns Centre” tab.
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How do I submit a product review for an item I have purchased?

Product reviews are a great way to share your opinions about a product with other customers!

To submit a review, simply log in at My Account. Under the “Review items you’ve purchased” section, click on the item you wish to review.

You can write a short description of what you thought of the item here as well as give the product a rating out of 5. You may even like to add a photo of the item in use.

Some tips for writing a good product review:

• Keep comments strictly about the product itself. Leave out comments about postage, price, dealings with Customer Service or anything else not specifically related to the item.

• Include details of functionality, look and feel.

• Any tips you’ve discovered which may be useful to others.

If you have received a faulty or damaged item, please contact us so we can resolve the issue for you.

How can I find out more information about a product on your site?

We always try to include as much information as possible on our listings as we understand that this is important when items cannot physically be viewed before purchase.

If you can’t find the information you are looking for on the product page, please Email Us and we’d be happy to find out for you. Be sure to select “Product Questions” as your Department option to speed things up.

 

How can I Download drive or user manual?

Nearly all of the product's driver and user manual will be included with the packages.if you can't get them.please contact us.we will help you ASAP.

 

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